Cambium Networks, a UK-based enterprise networking vendor, announced it will discontinue its cloud-based management portal effective immediately, urging customers to migrate to on-premises software without delay. The decision follows the company's exit from the enterprise networking hardware business, marking a significant shift in its operational strategy. Users currently relying on the cloud platform for device configuration and monitoring must now deploy local management tools to maintain network functionality. The move affects businesses globally that depend on Cambium's wireless infrastructure for connectivity.
The company cited strategic realignment as the reason for ending cloud services, emphasizing that resources will now focus on supporting existing hardware through locally installed software. Cambium advised users to download and install the on-premises management suite from its support portal before the cloud portal shuts down to avoid disruption. This transition requires technical effort from IT teams, particularly for organizations managing large-scale deployments across multiple sites. Cambium assured customers that hardware will continue to function but stressed that ongoing management and updates will only be available via the new on-prem solution.
Cambium stated that maintaining the cloud infrastructure was no longer viable given its reduced focus on enterprise networking products. The company explained that sustaining the portal demanded ongoing investment incompatible with its current business direction. By shifting to on-premises software, Cambium aims to reduce operational costs while still providing essential management capabilities. The firm noted that customer feedback indicated a preference for localized control in certain sectors, influencing the decision. Support teams will assist users during the migration window to minimize downtime.
Failure to install the on-premises software before the cloud portal deactivation will result in loss of remote configuration, monitoring, and firmware update capabilities for Cambium devices. Networks may continue to operate using existing settings, but administrators will lose the ability to make changes or troubleshoot issues remotely. Cambium warned that prolonged lack of management access could lead to security vulnerabilities and compliance risks. The company urged immediate action, offering guided documentation and technical support to ease the transition. Long-term, Cambium intends to concentrate on niche wireless solutions rather than broad enterprise competition. Frequently Asked Questions Will Cambium still honor warranties on its hardware after the cloud portal shuts down? Yes, Cambium confirmed that existing hardware warranties remain valid and unaffected by the cloud service discontinuation. Support for hardware-related issues will continue through standard channels.
Can users still access historical network data from the cloud portal before it closes? Cambium advised users to export any necessary logs, reports, or configuration backups from the cloud portal prior to shutdown, as access will be permanently removed afterward.
Is there a cost associated with downloading the on-premises management software? No, the on-premises management software is available free of charge to all licensed Cambium customers via the company's support website.